Phone Support
Phone support is available to premium users only. Please call (925)396-5819 for support. For sales inquiries, please call
(800)836-0199. Phone support is NOT available to free service users.
You can reach us by phone during our normal office hours (Mon - Fri, 9am-6pm PST); email support is available 24 hours a day,
7 days a week. It is recommended using our email support as it usually gets the problems solved faster. Our customer support
forum, online help and service manual also offer a lot of useful resources and information for you to trouble shoot any problems.