Forum Index \ DriveHQ Customer Support Forum \
Read/Reply : 26931/1
  • prashantnande
  • (1 posts)

Dear sir/madam,

Whenever I try to use drivehq with ftp i get a message,  "550 Free users can upload 50MB each time. To resume, please log off and log on again AFTER 2 minutes. You can also upgrade to premium service at www.drivehq.com for only $2.99/month"

I tried to log off and on again sometimes even after 24 hours but i get the same message and cannot upload any file at all..except when I go to the website and upload the files. The files are all under 50 MBs and I did not upload 50MB of files continuously at any one point of time, then why this message?

Thanking in anticipation,

Prashant Nande

 


5/12/2013 7:14:55 PM

  • DriveHQSupport
  • (650 posts)
Subject: Re:550 Free users can upload 50MB each time. To resume, please log off and log o...

The error message says: "550 Free users can upload 50MB each time. To resume, please log off and log on again AFTER 2 minutes."

Here, 550 is just an FTP response code. So the real meaning is "Free users can upload 50MB each time". Each time means each continuous logon. If you log off and immediately logon again, it will be considered the same logon. You need to log off and wait for a while before you logon again.

You can also use DriveHQ FileManager client software. With FileManager, you just need to click on Ok to resume. There is no need to wait.

Anyway, DriveHQ service is optimized for businesses. You can use our free service, which is designed for personal and casual users only. If it is for business, please upgrade to a paid account. The price actually starts at only $1.99/month now! Annually, you can save additional 2 months for only $19.99/year.


Reply
5/13/2013 3:21:28 PM

Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003