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  • IdentcoScreen
  • (1 posts)

 Looks like I have a -$11 balance.  I prepaid the account.  How do I pay this -$11 and is that what is causing the issue with not being able to download files..it kicks me back to the home page.

Thanks

 


9/19/2011 1:38:31 PM

  • DriveHQ Customer Support
  • (650 posts)
Subject: Re:Unable to download files

Please see response from our team at your e-mail inbox. Please feel free to contact us (support@drivehq.com) if you have mroe questions.


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9/19/2011 2:25:19 PM

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